Meet Hilton & Horsfall

Hilton & Horsfall is a leading independent sales and letting agent in Lancashire with branches in Barrowford and Clitheroe covering both sides of Pendle. We excel in high quality property marketing and a personalised service that delivers excellent results to our customers.

Our story

Owners Gavin Hilton and Mark Horsfall met in higher education in Burnley in 1999, and later pursued separate, successful careers working for estate and letting agents in the local area.

Gaining the know-how, connections and expertise of the property industry, they incorporated Hilton & Horsfall in 2007 – a dynamic and modern agency with ambition to bring a high quality brand to the area. 

The business started from a kitchen table at home, with a diary, a computer, two phones and an opportunity to manage a 350-unit strong portfolio of properties. The sales market collapsed in 2008, but the business had by now firm foundations in the lettings market and continued to flourish.

In 2009, they opened their first prominent high street office in Barrowford and invested in the latest technology and marketing to become the pro-active, contemporary agency we are today.

They never rest on their laurels and always look to the next thing. With a keen eye for identifying new trends, they  were early adopters of Facebook right from the start – back in 2008 when Facebook was only 4 years old – seeing it as a force to be reckoned with to showcase property listings.

It worked a treat, and the agency today has almost 23,000 followers who view, share and engage with the brand and properties. Their second high street office opened in Clitheroe in 2021, helping sellers, landlords, buyers and tenants in Burnley, Pendle the Ribble Valley and surrounding areas. 

Hilton & Horsfall sell a variety of properties across all price bands. Through Hilton & Horsfall Prestige they offer highly targeted, tailored solutions for home-owners and landlords of exclusive, premium homes.

 

Our belief

With our unwavering commitment to delivering outstanding customer experiences, we have established ourselves as trusted experts in the local property market.

We understand that selling, letting or buying a property is a significant decision and are well-equipped to guide you through every step of your journey.  We pride ourselves on our proactive approach, going above and beyond to exceed your expectations.

With a reputation for delivering outstanding property marketing using the latest technology and platforms, our social media presence is unmatched and quite often the talk of the town!

Voted GOLD WINNERS by the British Property Awards in 2020 & 2023, the prestigious accolade was awarded for outstanding levels of service and going the extra mile. This gives customers reassurance that they have chosen to work with a respected and accomplished agent.

Our Values

Driven

We drive to grow our business and deliver the best results for our customers, every time.

 

Outstanding

Always aiming for flawless property marketing, impeccable communication and excellent customer experience. 

 

Straight-talking

We speak your language. We don’t over-complicate, and we give honest feedback and advice.

Connected

Through our local branches, our experience, our people, we’re better connected to achieve more for sellers, landlords, buyers and tenants.

Forward-thinking

Never stand still, we are early adopters of technology and always look to improve customer experiences.

Time to sell your home?

Start with knowing how much your property is worth in the current market with a free property valuation.

Hear what our customers think

 

 

We initially chose Hilton and horsfall to sell our property because of the quality of photos we had seen on other properties for sale. All I can say is they did not disappoint. They went above and beyond my expectations. The photos and walk through were beautifully done. The detail that went into the description of our property, so perfectly described our home

Everyone at hilton and horsfall are friendly, professional, and incredibly helpful. Any questions I had were answered immediately, and they constantly offered reassurance throughout the whole process. I would highly recommend this company to anyone wanting to sell a property.

 

Louise Crowther

Hear what our customers think

 

 

Thanks for a fantastic and professional service once again, Gavin, Mark, Teal & all your staff, for successfully promoting and letting our property within 24 hours. We wouldn’t use any other company and we highly recommend your services. Thank you again.

 

irene Sanderson

Hear what our customers think

 

 

This is the third time I've sold a property through H&H. As always the service was sublime and we received the gold standard of commitment in getting the right price for our home. Their professionalism and knowledge of house selling was fantastic - from the first contact, to photography and description, negotiation and through to completion. I couldn't recommend them any higher.

 

Peter Birchenough